Shipping Policy

Last updated: 12/31/25

This Shipping Policy applies to all orders placed through the Nocumentaries website, operated by Nocturnal Documentaries LLC.

Order Processing Time

All products are made to order using print-on-demand services. Orders typically enter production within 1 to 3 business days after payment is confirmed. Once production is complete, orders are shipped.

Shipping Times

Estimated shipping times vary by destination and carrier.

United States orders typically arrive within 3 to 7 business days after shipment.

International orders may take 7 to 21 business days or longer depending on destination, customs processing, and local carriers.

Shipping times are estimates and not guaranteed.

Shipping Rates

Shipping rates are calculated or set at checkout based on your location and selected shipping method. Shipping costs are displayed before completing your purchase.

International Shipping

International customers are responsible for any customs duties, taxes, or import fees charged by their country. These fees are not included in the purchase price or shipping cost.

Lost or Delayed Packages

We are not responsible for shipping delays caused by carriers, weather conditions, customs, or other circumstances beyond our control.

If your package is marked as delivered but cannot be found, please contact the shipping carrier first. If the issue cannot be resolved, contact us and we will assist where possible.

Incorrect Address

Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Address changes cannot be guaranteed once an order has entered production or has shipped.

Split Shipments

Orders containing multiple items may be shipped separately depending on production and fulfillment availability.

Contact Information

If you have questions regarding shipping, please contact us here.